phone: 917.951.2081

Policy Notice

Effective October 19, 2009

Table Of Contents: 


Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

The Information We Collect:
This notice applies to all information collected or submitted on the Wallpaper Collective website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

  • Name 
  • Address 
  • Email address 
  • Phone number 
  • Credit/Debit Card Information 


The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to create wishlists, or receive news and updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.

We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Return Policy

Wallpaper Collective does not accept returns. Order a sample first. Have your measurements taken by a professional, and have your wallpaper professionally installed. Inspect all wallpaper rolls upon delivery and contact the Wallpaper Collective immediately if any of the rolls arrive damaged at or 917-951-2081. We will not consider  damage returns if contacted after 7 days of receipt of wallpaper. Returns for defective products will require us to examine the products prior to agreeing to refund your money. We will do so within a reasonable time period, usually less than 30 days after wallpaper is returned, and will always inform you of our decision. Please ship products to:
Wallpaper Collective, 2420 Pacific Ave., San Francisco, CA 94109.

Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How To Contact Us
Should you have other questions or concerns about these privacy policies, please call us at 917-951-2081 or send us an email at


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